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How to use the Earthnet's Web Mail (

This guide will tell you how to use Webmail with your new Earthnet service. It covers the basics of sending and receiving email, and attaching files.

Quick links:

Step 1: Start Your Web Browser

Start your web browser, the way you normally do when you are going to browse the web to visit a website. If you have to dial up in order to connect, do that now. In the following example, we are using Internet Explorer on a PC. Most other browsers will be very similar.

Step 2: Go To the Webmail web

Near the top of the window, at the Address bar, type in and hit enter. This will bring up the webmail log-in screen, shown in step 3.

Alternately, you can go to our website,, then click on the webmail button in the upper right-hand corner of the page:

Step 3: Log In

A page will load, titled Welcome to Webmail. Type in your username and password, then click the Log in button.

Step 4: View your Inbox

After you log in, your screen will look similar to the picture below. There is a row of icons along the top (INBOX, Compose, Folders, etc). Below that, you will have a list of all of your messages. It will show the Date when the message was sent, who it is From, the Subject of the message, and the Size of the message.

Note: if you're logging in for the time to webmail, you might not see the left panel (as circled on the pitcure below). If that is the case, simply log out of webmail by clicking on the Log Out button in the upper right-hand corner, and then repeat steps 3 and 4.

Step 5: Read a Message

To read a message, simply click on its title from your list of messages. The user here is clicking on the 5th message, called 'This message has an attachment'.

Now, you will see the message. From here, you can delete, forward, reply, or print the message. Notice the red rectangle in the example below, it is showing these links.


Step 6: Open or save attachment(s)

The example below shows a message that contains an attachment.

To VIEW the attachment, simply click on the name of the attachment. In our example below, just click on the filename Invitations Front.pdf to open the file:


To SAVE the attachment, you have different methods. If you have only one document attached, and want to save it, simply click on the icon representing a hard drive with a red arrow going into it, next to the file name, as circled in red on this screenshot:


If you want to download the document in a compressed format, click on the archive icon:

Note: to open a .zip file, you need either Windows XP, or a dedicated program that lets you open archived documents, such as WinZip, WinRAR, Stuffit Expander, Aladin Expander, etc.


If you receive an email that contains more than one single attachment, you can:

Note: to open a .zip file, you need either Windows XP, or a dedicated program that lets you open archived documents, such as WinZip, WinRAR, Stuffit Expander, Aladin Expander, etc.



Step 7: Reply to a message or Compose a new message

If you click the Reply link at the previous step, or if you click the Compose icon at the top of any screen, you will get the following page:

  1. Type in the address of the person you want to write to in the TO field. If you were simply replying to a message, that address will already be inserted in the TO field.
  2. Type the text of your message in the TEXT box.
  3. When you're done typing your message, click on the Send Message button in the upper left-hand corner, or right underneath the TEXT box.


Step 8: Attach a document

If you wish to send a document along with your email, you will need to follow this procedure to attach the document:

When you're in the Compose (or Reply) window, fill out the TO field, type your text, and then scroll down until you see the Browse button:

Click the Browse button. This will open a dialog box that will let you navigate to the document you want to attach (it will most likely be somewhere in your hard drive). Once you have located the document(s) you wish to attach, click on the 'Open' button or 'Select' or 'Attach'. This will close the dialog box and bring you back to the composition window. You will see the name and the path of the file you are about to attach in the box called 'File 1:'.

DO NOT FORGET THIS STEP: CLICK ON THE UPDATE BUTTON to actually attach the document to your message. If you do not click the update button, the file will not be attached.

The final step is to click on the Send Message button.


Step 9: Delete unwanted emails

If you want to delete messages from your mailbox, from webmail, you will need to follow this procedure:

First, put a check mark if front of each message that you want to delete, then click the delete link (circled in red on the screenshot):

Simply clicking that delete link will not completely remove the message, it will merely mark it for deletion, and you will see a line across those messages marked for deletion:

The last step to completely get rid of those messages that are marked for deletion is to purge the deleted messages. To do so, click on the Purge Deleted link in the upper right hand corner.

The messages that had a line across them will be completely and permanently removed from your mailbox:


Step 10: Log Out

When you are done reading and sending messages, you should Log Out. To do this, click the Log Out icon, in the upper right-hand corner of the screen.



You now know how to use Webmail to send and receive email.

For more information about webmail, check our webmail advanced tips page.

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